Policies

Refund policy

We cannot refund a donation once a tax-deductible receipt has been issued. This is a requirement of tax law. When you make a donation online, the donor can choose from a one off gift or regular giving.  Please contact the Hachnasat Kallah fund in writing or by email to cancel any regular donations and allow up to 14 days for this to take effect. 

Record keeping policy

Conflict of interest policy

Consumer Data Policy

Hachnasat Kallah Fund-Tikvah LeKallah

(HKFTL) respects your privacy and is committed to protecting it.
Your Name, Email address & receipt number are required in order to process your order and ensure we can contact you if required. HKFTL stores the information on our website database for accounting reasons. Your information will not be shown to third parties not involved in the transaction. 

The credit card information is sent directly to our payment provider (Stripe)who processes your order. The credit card information is neither recorded nor stored by HKFTL.  We only store the response from Stripe alerting us if the transaction was successful. The transaction has a very high level of security as described in the Transaction Security Capabilities and Policies section below

Suspicious activity policy

Transaction Security Capabilities And Policies



Your credit card details are sent directly to HKFTL payment provider Stripe over a secure SSL-encrypted connection. They are not processed on our servers at any stage of the transaction. Your personal details are protected by stripe as our gateway provider and our facilitator of processing card payment.

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